Join Australia’s leading provider of business intelligence and market research for the financial services sector.

This firm is renowned for delivering tailored, actionable insights that drive strategic decision-making across top-tier banking and financial services brands. Their commitment to exceptional client service and deep sector expertise has earned them a trusted reputation in the industry.

As Senior Research Manager, you’ll play a pivotal role supporting the Client Director in managing a major banking client relationship. You’ll help lead the delivery of high-impact research programs, including large-scale tracking and custom CX/NPS studies, ensuring insights are robust, relevant, and commercially valuable.

This is a fantastic opportunity for someone ready to step into a leadership role, with the chance to influence client strategy, mentor junior team members, and contribute to the ongoing development of research products and services.
What you’ll bring:

• 5+ years of experience in market research or insights (agency or client-side)
• Strong understanding of the banking and financial services sector
• Proven experience in CX, NPS, and tracking studies
• Excellent communication and presentation skills
• Ability to manage projects and support client relationships
• A collaborative mindset and desire to grow into a senior leadership role

What’s on offer:

• A supportive, high-performing team culture
• Exposure to tier-1 financial services clients
• Career development and mentoring from senior leaders
• Competitive salary package and flexible working arrangements

If you're ready to take the next step in your career and work with one of the most respected names in financial services research, send your CV to Rowan Haylett at Resources Group: rhaylett@resourcesgroup.com or call Rowan on 0449880582 to discuss further.