Shopper Insights Agency
This agency has the only benchmarking system in Australia that can give the big retailers a deep, systematic understanding of why their shoppers behave the way they do for any category, segment, brand.
It is a hugely powerful research tool that informs the category vision, strategy, and tactical plans of the top 40+ big names in grocery and liquor with billion-dollar turnovers. 
This hire is driven by growth. We’re adding to the client servicing team with a Senior Insights Manager to drive strategic account management, deliver category/shopper strategy, mentor team members and work closely with the Head of Client Service as a 2IC in training. The ideal scenario is to find an individual who wants to learn the ropes and gun for AD level plus quickly.
You’ll love the small, yet global, team that punches well above its weight. You’ll love the total flexibility and collaborative work style. You’ll enjoy being a big fish in a small pond where you can make a real and influential difference.

A Variety of ad hoc briefs using rich, nuanced data set:
Working with Buyers, Sales, Marketing and Category stakeholders to inform category strategy through a systematic analysis of shopper mindset, sentiment, and behaviour.

• How can we premiumise our category? What are the opportunities?
• How can we validate those opportunities by understanding our shoppers?
• We can see growth in category X – what are the opportunities for shoppers to trade up?
• Pricing promotions – to what extent should we be promoting quality v price?
• What should my layout be? Am I blocking correctly?
• How do shoppers behave on certain missions?

Day to day tasks:

• Drive big strategic accounts. Own the relationships to ensure long term retention and growth.
• Dive in to the (survey) data to tackle a mixture of customised briefs and regular reports
• Synthesise data, pull out critical insights and add top-level thinking to all deliverables
• Deliver regular presentations and workshops
• Develop your reputation as a specialist in the FMCG/Category Insights, advocating the Shopper.
• Support senior management with thought leadership, marketing and representing the agency in industry
• Upskill and support the client service team
• Bring energy, ideas, and support to your teammates

Desired experience:

• Significant experience in FMCG/ Retail/ Shopper Insights & Category Strategy
• Ideally experience in another agency environment
• Experience of survey data ideal (market research profile)
• Experience of using POS, loyalty, panel data highly regarded
• Passionate about FMCG trends and innovation

People that work here love the very personal feel to the business and relationships with clients. It’s a high-quality environment. Brilliant from a networking point of view, to get to know all the important people in Grocery and Liquor. You can really own this role and develop it from here.
Total flexibility + Gym membership + Competitive remuneration on offer.

Interested? Please send your CV to emoser@resourcesgroup.com or call Emily on +61 (0) 449 172 882 for a confidential discussion about this role and related opportunities.
  
About Resources Group
We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.