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Associate Director - Cultural Sector Insights & Strategy

Job description

This team believes in the power of culture as a force for good, with a strong focus on making a positive impact on society.
They partner with major national museums, galleries and cultural institutions to drive audience understanding, shape membership strategies, unlock growth and prove impact. They turn down projects that don’t align with their core ethical values and foster a ‘step forward’ culture that embraces new ideas and initiative.
This is a strategic insights role leading client consulting across the ANZ market.

Key Responsibilities:

  • Lead client relationships and deliver research outcomes for a portfolio of major cultural institutions

  • Design and lead quantitative research programmes – including bespoke trackers and ad hoc studies

  • Confidently lead analysis and translate findings into clear, compelling client conclusions

  • Manage and inspire two direct reports

  • Deliver reports, presentations and workshops

  • Identify future opportunities and think proactively about what’s next for clients

This role is all about helping organisations understand and connect deeply with their members and visitors – driving strategy through a robust evidence base that boards can’t ignore.

What We’re Looking For

  • A primarily quantitative research profile, ideally with some exposure to qualitative research

  • Agency background strongly preferred

  • Broad methodological experience across customised research programmes

  • Deep analytical thinking combined with strong storytelling skills

  • Ability to manage pace, competing deadlines and multiple client needs

  • Experience managing or mentoring team members is ideal

  • Experience within arts and culture, membership, experience or loyalty sectors would be beneficial, but candidates from other industries will also be considered

This role hits the mark in many ways – a fascinating client base, a strong for-purpose ethos, a global team, supportive senior leadership, and work that blends deep analytics with storytelling and strategy.
Preference is for a candidate based in Melbourne, but other Australian locations will be considered.

Flexible working arrangements are supported, including home office set-up or access to a co-working space.

Send your CV to our Senior Partners Gemma Lewis -  glewis@resourcesgroup.com or call Gemma on 0452 417 265 for a confidential discussion about this role and other related opportunities.

About Resources Group
  
We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.