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Account Manager - Thought Leadership, CX & Innovation

Job description

This is a market research agency that works hard to make complex market information straightforward for its clients.
They deliver meaningful insight, that is outcome-focused and easy to embed and action. They see research as a tool to arm their clients with market and customer understanding enabling them to differentiate themselves from their competition and to deliver game-changing brands, products, and customer experiences.
They are looking for a bright mind to join them as an Account Manager. In this very hands-on role, you will have input into all parts of the project life cycle from client’s pitches and proposals to research and questionnaire design to project management and data collection to data analysis and client reports and deliverables. You will work with a broad range of clients, primarily from the technology and services sector.
Projects will include:
  • Thought Leadership
  • Innovation
  • Customer Behaviour Models
  • Customer Experience and Advocacy
  • Hungry to learn and a keen interest in understanding behaviour and decision making
  • Strong foundation in market research and at least 12 months of quant experience
  • A natural with numbers, you have good analysis skills (Q or SPSS)
  • A will do can-do attitude, excited by the chance to run with things
  • Twice yearly bonus
  • Extra days ‘Birthday Leave’
  • Training and development program
  • Weekly offices socials – lunches/drinks/fun activities
  • Fully stocked snack cupboard
 To be considered please send your CV to Rowan at Resources Group:

About Resources Group
We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.