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Panel Manager - Tech-based Consumer Insights

Job description


Panel Manager  - Tech-based Consumer Insights

UK wide (Remote working) - £35,000 - £45,000 + Benefits

This tech led insights group utilise custom built technology to push the boundaries and capabilities of the traditional research and insights industry. As they embark on their next phase of growth, they are focused on bringing new, technology-based products to market generating meaningful real-time insights at speed that rapidly aggregate and analyse data.

Joining the dedicated operations team, you will enjoy a client facing operational role where you will collaborate with multiple clients and internal teams to setup and manage online communities that assist clients in achieving their research goals and building relationships with community members.

More specifically you will have the opportunity to get involved in:

  • Oversee and managed all aspects of building and maintaining client online communities including helping with technical setup and onboarding new clients, responding to client inquiries, community engagement and panel health monitoring and reporting

  • Partnering with internal research team

  • Leading client meetings and presenting

  • Troubleshooting issues and promoting opportunities for improvement – working closely alongside technical, product and development teams

  • Process improvement and identifying opportunities for automation

  • Driving best practice

A good starting salary and attractive benefits are on offer and you will be part of a culture that is built on trust, teamwork and leadership that invests in all its employees in terms of professional development and career growth. There is the opportunity for this role to be based remotely or alternatively the successful candidate can work on a hybrid basis.

Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.