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Client Insights Director - Top brand clients

Job description

Identify, explore, evolve, and realise BIG ideas that help to grow big brands & businesses in New Zealand!
This is a strategic Market Research Agency that is in the business of solving problems. Able to identify, explore, evolve, and realise BIG ideas that help to grow brands and businesses, they are one of New Zealand's premier Insights and Strategy Consultancies. The key to their success is their people. An eclectic bunch of smart thinkers encompassing skills across strategy, branding, activation, cultural insights, BSci, digital, quantitative, qualitative, ethnography, design, big data and advanced analytics - their clients love them for their ability to provide a joined-up solution.
This Client Insights Director role will see you working with some of the business's flagship accounts, across a mix of sectors, to seek out opportunities and leverage the power of the research and strategy services offered by this smart team. An excellent communicator, you will draw on your board-ranging research and insights experience to understand the client's needs and translate them into action. You should have the confidence and commercial acumen to go and pitch for fresh work and client business. You will lead a small team and should be a strong people manager.
As a business, their sweet spots are many and varied and so the opportunities to add value to clients are endless!
  • Advanced quantitative and qualitative research
  • Big data & advanced analytics
  • Communication, media and market mix optimisation
  • Cultural insight and behavioural economics
  • Brand, communication and market tracking
  • Strategic growth planning and creative ideation
  • Design thinking and customised digital publishing, microsites, and video storytelling.
You are of course not expected to be an expert in all but this role does require a strong market research/consumer insights/strategy tool kit and you should have the commercial savvy to work closely with the expert teams to develop the right solution for the client.
And what will you need?
  • Strategic Vision: You're not just a research enthusiast; you're a strategic thinker with a keen business acumen.
  • Client Relationship Mastery: Take charge of client relationships and lead projects from pitch to presentation.
  • Innovation Instinct: Contribute fresh research designs and innovative perspectives to the mix.
  • Effective Communication: Your ability to communicate, both verbally and in writing, is captivating.
  • Research Arsenal: You've got a repertoire of research methodologies up your sleeve – Quant or Qual/Quant.
  • Client Service Excellence: Deliver top-tier client service that leaves a lasting impression.
  • Positive Vibes: Bring a wave of positive energy, inspiring others through your passion and leadership/mentoring skills.
 In return, you will get to work for an award-winning consultancy that is without a doubt at the top of its game; an agency that has worked hard to create an amazing internal culture, flexible work practices, comprehensive training and career development for staff at all levels, market-leading staff benefits and that is a hot favourite with clients.
So if this sounds like you please send your CV to Rowan Haylett at
About Resources Group
We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.