​DLMW933333

Associate Director/ Senior Research Manager – Arts, Culture and Heritage Insights

Hybrid working, Manchester or London

£40 – 55,000 depending on experience + good benefits

This global insights and strategy consultancy helps cultural organisations, heritage groups and charities groups drive stronger connections with their audiences.

With an international footprint, they have an amazing mixture of clients, from art galleries and theatres to museums, cultural communities and local charities based in the UK, US, Europe, Middle East and Australia & New Zealand,

Their team of researchers, strategists and behavioural consultants spend their days listening to people from all walks of life, understanding how they see the world, and translating this into recommendations that inform experiences and create a shared language between organisations and their audiences.

Based in either Manchester or London, you'll partner with clients, delivering insights to help them connect more people more deeply with their cause. As a full-service researcher with a strong quantitative leaning, your key responsibilities will be wide ranging from; client and project management, leading project teams, developing research methodologies and conducting primary research (i.e., questionaries, online communities, depths, groups and ethnography observations) to delivering workshops, reports, presentations and recommendations. Partnering closely with Directors, you'll need to have strong capabilities in client management, storytelling, and the ability to identify growth opportunities for your clients.

We're looking for researchers who can think strategically, go beyond data analysis and find solutions that drive impact on an emotional level. Driven by curiosity to understand what makes people tick when it comes to art, culture and heritage, you'll constantly be asking and solving human-driven questions.

From testing layouts for new galleries, exhibition evaluations, and understanding visitor behaviours to cultural segmentation studies and emotional brand equity, their projects are exceptionally varied – mainly bespoke ad-hoc pieces of work. 

To be considered you will need market research experience gained in a market research agency/ consultancy, be adept at working with both quantitative data and ideally have some exposure to qualitative research.  Expertise in researching the arts & culture, loyalty, or membership sectors is welcome but experience gained across other sectors will be considered as long as you have a keen eye for detail, visualisation and finding the story!

What makes this role so attractive:

• It's strategic, impactful insights consulting

• Meaningful, for-purpose work and a fascinating range of projects

• A boutique agency feel, within a global organisation offering the best of both worlds

• Opportunity to travel and meet clients globally

• The opportunity to partner with amazing cultural, arts and heritage clients

Interested? Apply now for more information!

Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.