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Senior Survey Programmer/Team Lead - Leading Social Research Agency

Job description

This Melbourne based consultancy deliver high-impact insights to local, state, and federal government organisations. As real innovators within the social research space, they offer a range of research solutions to their clients and have their finger on the pulse of public opinion and ways encourage positive change in society.
Projects are hugely varied, and every day is different. From looking at the user experience of jobseekers and employer satisfaction surveys to large scale strategic projects investigating community recovery from Covid19 and community awareness and attitudes towards renewable energy – they do it all, and this is your chance to be a part of it!
The Role
Sitting in the in-house data operations and scripting team, you will report directly into the COO and be primarily responsible for ensuring the Data Management team delivers the required data to internal and external clients as needed. This includes accurately and efficiently programming complex questionnaires, managing samples, and preparing complex and efficient outputs of tables/data for internal analysis or delivery to clients.
As well as being hands on with data management and survey scripting, you will be responsible for helping to train and upskills more junior members in the use of Confirmit/Forsta .
This is a senior position. Ideal for someone who has extensive experience in data operations and survey programming and is looking to step up into a team management role.
Why apply?
Your experience and knowledge will play a key role in working on complex projects, trouble-shooting issues and mentoring staff in the department. As this is a new role in the business, you will be given plenty of autonomy and the freedom to make the role your own. It’s a broad multi-functional role within a fun, hard-working team of data enthusiasts!  The work is exciting and high-impact, and you will receive plenty of satisfaction both on the job and in the supportive culture of the business, which places a big emphasis on employee wellbeing and personal development.
What do you need?
  • Expertise in Confirmit/Forsta
  • Experience in the market/social research industry, ideally within an agency environment
  • An open, down to earth personality with strong interest in social responsibility
  • Strong communication skills - someone who can make tech accessible to non tech people and be patient and understanding when it comes to training colleagues on new tools
Interested? For more details please send your CV to Cat Biles at Resources Group on

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