​CEB196

Senior Consumer Insights Manager – London – Clientside (Shopping/Retail)

12 month FTC - To £65k+benefits

A rare and exciting opportunity with a leading global developer/operator of shopping destinations! With locations dotted across the globe, this flagship brand has an extensive portfolio across retail, exhibition venues, and office space. They pride themselves on their ethical, passionate, diverse, and collaborative culture and love to push boundaries when it comes to consumer insights.

As Senior Consumer Insight Manager you will work closely with the Head of Insights as well as other Directors in the business to use quantitative and qualitative data and analytics to maximise the understanding of consumers and retailer behaviour. You will manage the creation of trading trends and customer behaviour analytics, guiding key stakeholders on business, brand, and marketing strategies. Your role will also involve partnering with external agencies/consultants on research programmes in customer loyalty, brand awareness and campaign evaluation across Europe.

The ideal candidate with have extensive experience running consumer insight projects from beginning to end using a broad range of tools and methodologies. You will have strong survey and discission guide design skills, advanced Excel and modelling and excellent communication skills. A mix of agency and in-house experience would be ideal, but a background on either side will be considered.

For more information, please send your CV to Cat Biles at Resources Group on cbiles@resourcesgroup.com

Please note that this is a 12-month FTC, ideally starting in August.

 Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.