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(Associate) Research Consultant - Banking & Financial Services Insights

Job description

Are you an early-career researcher ready to build your expertise in financial services insights?
This is an opportunity to join a global specialist research and intelligence consultancy that partners with leading banks, insurers and financial institutions to deliver evidence-led insights that shape strategy, customer experience and brand performance.
Working within a high-performing and collaborative team, you’ll support the delivery of ongoing tracking programs, CX and NPS studies, and ad-hoc strategic projects for major financial services clients. This role offers strong mentorship, real client exposure and the chance to deepen your understanding of one of the most commercially complex and rewarding sectors to work in.

The Role
As a Consultant / Associate Research Consultant, you’ll:
  • Support end-to-end project delivery across quantitative research programs
  • Contribute to survey design, data checks, analysis and insight development
  • Work on large-scale tracking and customer experience studies
  • Interpret data and help turn findings into clear, compelling stories
  • Assist in preparing client-ready reports and presentations
  • Collaborate closely with senior researchers and client leads
You’ll gain exposure to senior stakeholders within tier-one financial institutions while developing strong technical and commercial research skills.

About You
We’re looking for someone with:
  • 1-2 years’ experience in market research, insights or analytics (agency or client-side)
  • Solid foundations in quantitative research methodologies
  • Experience working with tracking, brand, CX or NPS programs (highly regarded)
  • Hands-on data analysis skills (SPSS or similar)
  • Strong attention to detail and organisational skills
  • Confidence in communicating insights clearly and concisely
  • A curious mindset and genuine interest in financial services
This role would suit someone looking to move from Research Executive to Consultant level, or an Associate ready for broader client exposure and more ownership.

What’s On Offer
  • Exposure to complex, high-profile financial services research
  • A collaborative, expert-led environment with structured mentoring
  • Clear progression pathways and ongoing development
  • Hybrid working 25 days annual leave
If you’re looking to build a long-term career in insights and want to specialise in financial services with a respected global consultancy, this is an excellent next step.

To apply, please send your CV to Jennifer Besanvalle at Resources Group: jbesanvalle@resourcesgroup.com

About Resources Group
We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.