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Research Project Manager - CX Research

Job description

Our client is revolutionising how businesses connect with their customers. Not your average consultancy – they’re a vibrant bunch of Customer Experience experts on a mission to shake up the research industry. They blend technical genius with research expertise to help their clients truly hear their customers' voices. They are currently looking to hire a research/data savvy Project Manager.
As a Project Manager, you’ll be working on CX research programs for major financial institutions. In a client-facing role, you'll have the chance to expand your skills in quantitative research, fieldwork, data management, and project/account management.
Key Responsibilities:  
  • Collaborate with clients and colleagues to develop CX research programs.
  • Coordinate operational delivery, ensuring top-notch quality every time.
  • Work with development teams to plan and schedule technical deliveries.
  • Manage relationships with external vendors to keep projects on time and within budget.
Experience and Skills:  
  • Previous experience in research project/account management or customer experience research – min 2/3 years.
  • Data doesn't scare you – you're confident with data sets.
  • Attention to detail is your middle name, and quality is your game.
  • Organizational skills? You've got them, personally and as part of a team.
  • Your communication skills are top-notch, both written and verbal.
Join them, and you'll not only be part of a dynamic, passionate team but also enjoy a great salary, fantastic benefits, regular social events, and the recognition you deserve. Plus, with their hybrid working model, you'll get the best of both worlds – the comfort of working from home and the energy of their Sydney office (exceptional Melbourne-based candidates who are willing to travel will also be considered.
Interested? Please send your CV to or call Rowan at +61449880582 for a confidential discussion about this role and related opportunities. 

About Resources Group

We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
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