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Research Panel Manager – Education Sector - Build a new user panel!

Job description


Research Panel Manager – Education Sector  - Build a new user panel!

Fully Remote or Hybrid Working in South-West England    

£35-40,000 + 30 days holiday + good benefits

Fascinating organisation that assists huge numbers each year gain access to higher education! Customer insight is at the heart of the organisation, ensuring the voice of the customer is championed in the creation and improvement of products and services that meet market needs now and in the future.

Join a highly visible Insight team as a Research Panel Manager in a newly created role to lead the introduction, development and delivery of a new panel of users.  This panel will support the survey research services across the business as well as their consultancy services to external organisations.

Using your expertise in audience engagement and development, you will spearhead establishing and maintaining a panel of engaged individuals.  Collaboration and a customer-centric approach will be essential in delivering the service, from liaising with stakeholders on business need, recruiting to the panel, monitoring engagement, administering incentives, and making recommendations to optimise performance of the panelists.

You will have considerable knowledge of research panel management, ideally with experience of building a new research panel.  With a strong understanding of survey delivery, knowledge of the analytical tools used to analyse large data sets and ability translate analysis  to insights that are accessible to a wide audience.

An assured self-starter is sought, with a passion for insight and great interpersonal skills,  keen to succeed in a dynamic, inclusive environment in which every day brings a new, exciting challenge!

Based in the South-West, this organisation can support either hybrid or fully remote working options.

Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.