​DLRG20591

Research & Insight Manager – Clientside -  Education Sector

Fully Remote or Hybrid Working in South-West England    

£35-40,000 + 30 days holiday + good benefits

Fascinating organisation that assists huge numbers each year gain access to higher education! Customer insight is at the heart of the organisation, ensuring the voice of the customer is championed in the creation and improvement of products and services that meet market needs now and in the future.

Join a highly visible Insight team as Research & Insight Manager and work closely with a range of stakeholders to ensure the best understanding of customers, competitors and market performance.

Utilising a range of research methods, quantitative, qualitative and secondary, you will both commission studies working with suppliers as well as manage projects in-house. These studies include customer experience, brand health and market monitoring so you will need demonstrable market research expertise gained either on the agency or clientside.  Additionally you will analyse multiple data sources, liaising with both product management and customer teams to deliver market trends, competitor analysis, customer feedback and performance insights to inform strategy and business goals.

Communicating complex information to a non-expert audiences, the successful candidate will have great interpersonal skills combined with highly analytical approach. An assured self-starter is sought, with a passion for insight, keen to succeed in a dynamic, inclusive environment in which every day brings a new, exciting challenge!

Based in South West England, this organisation can support either hybrid or fully remote (UK based only) working options.

Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.