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Lead Account Manager - Strategic Research Consultancy

Job description

Are you an experienced market research consultant ready to lead high-impact projects for some of Australia’s most prominent brands? Join a dynamic, insight-driven consultancy that partners with organisations across industries to deliver actionable strategies that drive growth.

About the Role
In this senior, client-facing position, you’ll own the end-to-end delivery of customised research programs. You’ll work across diverse industries, tackling complex business and marketing challenges with strategic thinking and data-driven insight. From methodology design to multi-market study management, you’ll ensure clients receive outputs they can act on with confidence.

Your day-to-day will include:
  • Leading client relationships, understanding their business needs in the context of market and industry trends.
  • Designing and delivering tailored research solutions that uncover opportunities and optimise strategy.
  • Managing complex quantitative and qualitative projects, including mixed-methodology and international studies.
  • Creating compelling deliverables (reports, personas, journey maps, playbooks) that inspire action.
  • Presenting insights and strategic recommendations that influence senior decision-making.
  • Mentoring and developing junior researchers, fostering a collaborative, high-performance culture.
About You

You’re inquisitive, pragmatic, and confident in challenging the status quo to achieve the best outcomes. You thrive in a fast-paced environment and enjoy balancing strategic thinking with hands-on project delivery.
We’re looking for someone with:
  • 3–4+ years’ experience in a market research agency.
  • Strong quantitative skills (SPSS and/or Q) and expertise in data visualisation (PowerPoint).
  • Proven experience managing projects end-to-end.
  • Excellent communication skills for client presentations and written reporting.
  • A natural ability to build strong client partnerships and manage multiple stakeholders.
What’s on Offer
  • Work with leading brands on challenging, high-profile projects.
  • Hybrid working: choose the balance that works for you.
  • Continuous professional development and tailored training programs.
  • Collaborative, supportive culture with team lunches, wellness initiatives, and regular social events.
  • Competitive salary, birthday leave, paid parental leave, and community volunteer days.
If you’re ready to step into a role where your expertise drives real business impact, we’d love to hear from you.

Send your CV to: Jennifer Besanvalle at jbesanvalle@resourcesgroup.com

About Resources Group
We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.