Sitting at the interception of design thinking, strategy, and qualitative research, our client is an independent, award-winning Innovation Consultancy.

What do they do?
They solve real-world problems for an outstanding profile of local and international clients across all sectors, from technology to retail and mental health. They do this by blending qualitative research, design thinking and creativity, resulting in changes such as – new products, new services, new processes, new systems, and new brands.

The role: Innovation Consultant
Bespoke, brief-led, no two projects will be the same. In one month, you could pilot VR training programmes for an FMCG giant, design new digital services to support youth mental health and prototype new packaging for a sustainable pet food brand to reshape the non-alcoholic drink landscape. Their awesome clients include– Lion, Oporto, Cannon, Reach Out, Anglicare, Google, Universal and Lululemon!

Key Responsibilities:

• Facilitating client conversations
• Explore and diagnose briefs, pulling apart problems.
• Project management – timelines, budgets and scope
• Design and map methodologies and frameworks
• Triangulate, synthesise and integrate data
• Translate insights into emotive stories and thought-provoking materials
• Report writing and presenting to clients
• Facilitate qual – in-depth interviews, co-creations, workshops, immersions, focus groups, human-centred ethnography, hypothesis-driven experiments, co-design, prototyping and real-world pilots

This role will suit a strategic thinker who can integrate qualitative strategy, design thinking and creativity in a full-service consultancy role – involved in all elements of projects from brief to design delivery and execution. It’s essential that you have:

• You have consulting experience in innovation, research, strategy, branding or planning.
• You have a qualitative methodological toolkit from interviews to workshops.
• You are comfortable grappling with problems with a high degree of ambiguity.
• You can think analytically, creatively, and laterally all at once
• You love pulling apart problems and questioning the why.
• You have your finger firmly on the pulse of news, cultural bites, and pop culture.
• You love music (they take their office playlists very seriously)

Their foundational attributes are – Positive ambiguity, empathy, constructive troublemaking, and fearless experimentation!

In addition to a highly competitive remuneration package, flexible working and fast-tracked career progression, they offer a progressive suite of benefits: Friday early finishes all year round, weekly training sessions, birthday leave, social events, fast-tracked career paths and amazing open-planned warehouse offices in the heart of Surry Hills.

Interested? I’d love to chat. Please send your CV to Emily at emoser@resourcesgroup.com or call me on +61 449 172 882 for a confidential discussion about this role and related opportunities.

Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.