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Client Service Executive - Consumer Trends & Intelligence

Job description

We live in a time where the world seems to spin ever faster. Consumer trends evolve rapidly with products, ideas and innovations jumping geographies, sectors and demographics at a lightning pace. Our client, a highly regarded information and intelligence consultancy, has built its success on helping FMCG businesses understand these ever-changing consumer realities.

It has long been known that FMCG manufacturers and their retail channels operate within some of the most competitive of commercial environments, where there is a constant strive for innovation, cut through and growth. For them knowledge is king and speed in understanding is queen.
This consultancy remains at the forefront of trends reporting and is the pulse the market wants its finger on, by undertaking non-stop global research and analysis to write impactful, concise reports that big businesses find invaluable for their business planning.

They are currently looking to hire a Client Service Executive to help manage a key portfolio of FMCG manufacturers and retailers. The role of a Client Service Executive is to ensure that the client gets the most from the reports and consultancy services they purchase, with high levels of client satisfaction being the end game. Satisfaction leads to renewed subscriptions and a primary driver of this is understanding. Client Service Executives in this business take the time to get to know their client's key business issues and challenges. Powered with this understanding, and combined with strong sector know-how they add value to clients advising them on the most effective service mix.

Key requirements:
  • Some experience working in a client-facing role and a natural ability to build relationships with people at all levels.
  • 1+ years experience within the information, intelligence, research or category insights gained either agency or clientside
  • An all over of the FMCG sector
  • Fantastic communication skills
  • A persuasive manner
  • A commercial outlook
With a strong package and excellent commission scheme on offer, this is a role with ample scope and opportunity. To apply or learn more please contact Rowan Haylett on
About Resources Group
We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background