Our client is a global, technology-driven customer insights consultancy expert at connecting businesses with their customers.
  
They bridge the gap between technology and research, delivering action-focused, real-time, data-driven solutions that improve customer experiences, ROI, and growth for blue-chip financial services, retail, and technology organisations.
  
Expert at translating complex data into actionable insights, as a Technical Analytics Consultant, you’ll take the lead on: 
  

• Scripting and fieldwork management of large CX and VoC programs
• Designing dashboards
• Implementation and automation processes
• End-to-end project management
• Scoping and advising technical feasibility
• Insight generation and technical reporting
• Dealing with complex data sets
• Supporting client servicing consultants see the story behind the data

What we’re ideally looking for:
  

• Previous experience in research, operations, data processing or analytics
• Survey scripting, data processing and fieldwork management 
• Dashboarding experience
• Confidence in dealing with complex data sets
• Problem solvers with an eye for detail
• Technical experience with statistical and programming packages such as SPSS, Tableau, Reportal and Confirmit

The opportunity affords the chance to apply and develop your technical and analytical skills, with the opportunity to stretch your research consulting mindset.
  
Interested? Please send your CV to Emily Moser emoser@resourcesgroup.com or call me on +61 02 9051 9968 for further information.