There are 2 new growth roles at Australia’s leading agile insights consultancy that uses customer communities, human-centred design, behavioural science, and cross-cultural insights to ensure their clients keep pace with an evolving Australia.

Dynamic and forward-thinking, their agile approach and smart use of technology mean they deliver insights quickly, when, and how you need them to deliver to business needs.

Their people are driven by curiosity to improve the human experience, from consumer insight and customer intelligence to social marketing and communications and public sector research.

This agency is the research arm of a wider group of world-class independent agencies with complimentary skillsets, to deliver a truly integrated communications service.

As a Research Manager you will:

• Offer clients a full range of market research services – quant, qual and community and cross cultural insights
• Your hunger for results is surpassed only by your desire to have fun, learn, evolve, and grow.
• You will work with the biggest and most-forward thinking clients in Australia today including those in health, beauty, transport, grocery, and leisure industries as well as a vast array of government clients.
• Help design and deliver research programs from proposal writing to insights presentation
• For quant, designing surveys and overseeing data collecton
• For qual, moderating fieldwork, both depth interviews, group discussions (online and offline)
• Leverage strong data analysis skills to uncover crucial insights
• Demonstrate critical thinking in research design and reporting
• Foster strong relationships internally and with clients

What you bring:

• Minimum 2/3 + years in market or social research
• Contributes to the team, shares skills, and helps others, embracing agency life and broader group culture
• Focused on providing excellent service to internal and external clients
• Flexible to changing circumstances and able to handle multiple tasks and shifting deadlines
• Detail oriented – ensures consistency in documentation and error free
• Minimum level degree in a business or psychology related discipline
• Proficient in the use of Microsoft Office suite (Word, PowerPoint, Excel)
• Proficient in the use of survey platforms (e.g. Qualtrics) and other software analysis tools (e.g. Q) or community-based platforms (e.g. CMNTY)

What we can offer:

• Flexible work in a hybrid work environment  
• A supportive culture focused on collaboration and personal growth 
• A truly integrated agency network that includes research, data, insights, creative, digital, experiential, reputation management, content production, performance, earned media  
• The opportunity to lead fully integrated campaigns that expand your experience in the marketing and communications landscape 
• Internal and external professional training programs  + wellbeing club
• Additional days off where there is no public holiday 
• Culture Club: a calendar of events that connects our team in creative and fun ways 
• Unlimited leave after three years 
• International Exchange program

Send your CV to Gemma Lewis (Director, APAC) at Resources Group glewis@resourcesgroup.com or call Gemma on 0452417265 for a confidential discussion about this role and other related opportunities.
About Resources Group
We are the Leading GlobalTalent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.