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Account Director - Insight. Impact. Innovation

Job description

Human-first. Strategy-led. Creatively curious.

Are you a commercially minded quantitative researcher who’s ready to step up into a senior leadership role with greater strategic influence, client ownership, and team impact?
We’re partnering with a leading independent insights consultancy that blends deep research thinking with strategic and creative intelligence. Known for bringing clarity to complexity, they work with some of Australia’s best-loved consumer brands to shape smarter decisions through human-centred insight.
With a strong and growing presence in Melbourne, they’re now looking for an Account Director to lead key accounts and help shape the future of their local team.

The Opportunity

You’ll play a central role in designing and delivering high-impact quantitative studies, leading client relationships, and contributing to business growth. Expect a healthy mix of ad hoc and tracking work across sectors like FMCG, retail, media, services, and technology.
Project types include:
  • Brand strategy and communications development
  • Innovation and concept testing
  • Customer experience and journey mapping
  • Behavioural insight and decision-making
As a senior team member, you’ll guide more junior consultants, collaborate with qualitative and strategic thinkers, and help ensure each project delivers commercial and cultural relevance.

About You
You’re confident, collaborative, and commercially focused – with a passion for turning data into clarity and insight into action.
You’ll bring:
  • 7+ years’ experience in quantitative research (agency/consultancy preferred)
  • Strong client-facing skills with the ability to lead accounts and grow relationships
  • Proven experience managing projects end-to-end, from brief to delivery
  • Comfort in survey design, data interpretation, and building compelling narratives
  • A natural collaborator with curiosity for culture, behaviour, and brands
Why This Role?
  • Join a respected, independent agency with a strong industry reputation
  • Be part of a tight-knit Melbourne team backed by a national scale
  • Work flexibly in a supportive, values-led culture that puts people first
  • Lead impactful projects for high-profile consumer clients
  • Learn and grow alongside experts in strategy, qualitative, and behavioural insight
If you're looking for a role with real scope to lead, influence, and grow, this could be your next step.
Apply now for a confidential chat. Send your CV to Jennifer at Resources Group: jbesanvalle@resourcesgroup.com

About Resources Group
We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.