Online Project Manager/ Customer Success Executive

Online Project Manager/Customer Success Executive
$75,000 + super + comms

Fantastic company culture, opportunities for personal & career growth, highly sought-after client accounts & commitment to new technologies.

This global online research technology company exemplify innovation. Working with research houses and marketing departments, their smart data solutions connect brands with their consumers. A need has arisen for an experienced Online Project Manager/Customer Success Executive to be responsible for delivering their suite of services and tools to their clients and to manage top accounts within online market research.

Key Responsibilities:

• Leading relationships with assigned clients to ensure increasing adoption, solid retention, and 1st class client satisfaction.
• Work with clients to establish critical goals or other key performance indicators, and aid the customer in achieving their goals.
• Work to identify and/or develop upsell opportunities.
• Advocate customer needs/issues cross-departmentally.
• Ensure that customers’ onboarding runs smoothly, training clients on systems usage.

Recognising that their success is built on the collaboration of their talented team, this agency places huge value on maintaining an energised, positive and inspiring working environment. Team fit is of huge importance and they are keen to speak to a positive, confident, ambitious individual; excited by the prospect of managing lucrative client relationships.

The right person will have:

• A strong track record of account/project management
• An understanding of online research, panels and research technologies
• The ability to juggle several projects simultaneously
• Fantastic verbal and written communication skills with high attention to detail
• Be an excellent team player with a ”we not me” mentality

To apply for this great role please send your CV to Rowan Haylett on or call Rowan on 0449880582

Contact Details:
Tel: +61449880582
Contact: Rowan Haylett

You may return to your current search results by clicking here.

This website uses cookies. Read our cookie policy for more information. By continuing to browse this site you are agreeing to our use of cookies.

Latest Job Listings