Up to circa £50,000 + Benefits – London
Customer experience is an ever growing and evolving area within the research industry. It is a crucial part to brands CX programs, helping companies to better understand their customers’ needs so they can build a strong customer-centric business model and drive brand loyalty. As an Associate Director joining a dedicated team of experts, you’ll relish the opportunity to be part of a supportive and collaborative environment whereby the agency’s scale and culture provides the scope to develop new ideas, test emerging methodologies and partner with experts around the world. You will always have plenty of colleagues around you to bounce ideas off, as well as the scope to develop more junior team members providing them with guidance, support and coaching. This agency believes that whatever level you are, there is always room for growth and learning so you can be sure that your future career path is well looked after.
Working across a variety of sectors and client accounts, you’ll be focused on partnering with your clients on a variety of ad-hoc and tracking studies creating insights that will inform both tactical and strategic decision making. Whilst the focus will be quantitative, there will be the opportunity to develop your qualitative skills if this is something you are keen to do. Aside from insight generation, you will be valued support to the Directors when it comes to implementing team strategy, generating new business and even speaking at conferences and getting involved in marketing activity which will really boost your profile in this space! As an added benefit, the research team also make full use of a centralised project management team, freeing your time up to focus more upon impactful client outputs which will be one of your key strengths!
Interested? Get in touch with me to find out more.
To apply or for further information please contact Catherine Stirling, Resources Group on firstname.lastname@example.org or call 0207 242 6321.
About Resources Group
With over twenty five years’ experience helping thousands of Researchers, Insights Specialists and Data Analysts in their career moves, no one knows the MR and Insights job market better than Resources Group. Our consultants take the time to understand your career aims and are dedicated to providing impartial advice and finding you the best career move, with access to an unrivalled range of opportunities with top employers across the sector.