Consumer Insights Manager – CX Tracking – Leading Tech/ Services Business

To $650 per day (6-month contract with option to extend)

Join a team of trail blazers delivering a high profile CX research program. Agency and in-house experience considered

This is an exciting opportunity to work on site within the Consumer Insights team of this national technology/service provider. The role requires a market researcher who can understand data/insights at a strategic level and is a doer, as well as a thinker.

You’ll be part of a team of trail blazers delivering a high profile CX research program. They combine rigorous customer data analytics, with primary research and bespoke consultancy services.

The key responsibilities will include:

• Delivery and integration of CX Tracking, CVP research, consumer segmentation and ongoing customer insight
• Supporting the business in improving customer engagement and delivering a better customer experience and journey
• Managing reporting deliverables and ad-hoc analysis requests from stakeholders across the business
• Providing thought-leadership through the delivery of actionable strategic recommendations and robust customer analytics

So, who are you?

• You are a talented and capable market researcher with an excellent track record working either client side or in a strategic research agency role (6-8+ years)
• You have prior experience in tracking and CX research
• You can translate insights into business strategy
• You have excellent Quantitative research skills and are comfortable using Q and PowerPoint
• You are an excellent communicator, able to build rapport and relationships with suppliers, stakeholders, peers and direct reports
• You passionate and curious and you enjoy being challenged
• You are happy to roll you sleeves up and by hands on

To apply for this exciting role please email your CV Rowan Haylett at or call Rowan on +61 (02) 9051 9967

Contact Details:
Tel: +61 (02) 9051 9967
Contact: Rowan Haylett

You may return to your current search results by clicking here.

This website uses cookies. Read our cookie policy for more information. By continuing to browse this site you are agreeing to our use of cookies.

Latest Job Listings