£Excellent + Strong Benefits – London
This consultancy specialises in international digital design and innovation of customer service and experience, working with leading firms across a number of sectors. They help their clients achieve digital business transformation through the utilisation of a customer-centred approach to design. They aim to understand how customers interact with their client’s businesses and how they could do in the future. They identify and design new products and services, as well as advising their clients on how to optimise their existing operations. They also work with clients to build the internal culture and systems required to be customer-centred on an on-going basis. Customer Insight is a key part of the agency’s offering. You will be well versed in multiple qualitative research methods, willing to try new methods and benefit from working within a research practice with a strong culture of learning, that produce truly impactful insights for their clients.
In return for your expertise, you can expect to enjoy a strong starting salary and a comprehensive benefits package.
About Resources Group
With over twenty five years’ experience helping thousands of Researchers, Insights Specialists and Data Analysts in their career moves, no one knows the MR and Insights job market better than Resources Group. Our consultants take the time to understand your career aims and are dedicated to providing impartial advice and finding you the best career move, with access to an unrivalled range of opportunities with top employers across the sector.