Customer Success Manager – Research Technology

Sydney, $70,000 - $80,000 + SUPER

This transformative company has changed the way companies make their marketing decisions, by bringing customers and brands together via the world’s largest social voting community and cutting-edge technology.

They are in 24 offices across the globe and are now hiring a Customer Success Manager to delight their ANZ customer base from their Sydney HQ.

The Role

We are looking for a natural people-person. A creative-problem solver who’ll be able to build trust with new and current clients by listening, learning and asking the right questions to deliver the solutions which build value above and beyond expectations. You’ll love getting to grips with all the digital solutions, and you’ll love the visibility across the business working as a lynchpin between clients, Sales, Marketing and the delivery teams.

Responsibilities:

• Consult with clients on their projects to best understand and meet their needs
• Present and demonstrate solutions
• Collaborate with Sales on creating cut-through communications
• Collaborate with Marketing to inspire marketing content
• Attend business events to demonstrate the value of the services

What you’ll bring to the table:

• Experience in the market research industry ideally with technology/digital solutions
• Confident in communicating and presenting at all levels
• A proven track record of supporting the sales process
• A positive, determined attitude to help the team deliver and beat targets
• Proactive, self-motivated and determined

Why you’ll be happy…

You’ll be invited in to a fun and challenging team with high-profile work and big brand clients! Your ambitions will be encouraged, with unique local or international opportunities to further your career. The offices are central, the team love to socialize and successes are rewarded in big and small ways.

To apply – please send your CV to Emily Moser emoser@resourcesgroup.com or call me on +61 021 9968

Contact Details:
Tel: +61 (02) 9051 9966
Contact: Emily Moser
Email:

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