Customer Measurement & Research Officer - Charity/ Clientside

South Coast – Contract - £30,000-£35,000 pro rata

A fantastic interim/contract role within a leading national charity! This non-profit organization is on the lookout for a research professional who wants to make a real difference! As a Research officer you will have experience conducting qualitative and quantitative research, you will you play a pivotal role by providing the team with insights in order to drive loyalty of the customers and ensure sustainability.

You will be working alongside other researchers and team members to better understand and improve the customer experience, you will design, conduct and commission research projects for clients across the charity. You will manage multiple projects for a range of customers and enhance the reputation of the team with your analytical skills, great attention to detail, experience of using multiple research methods and presenting the findings.

You will be a confident Excel and PowerPoint user, Survey Monkey knowledge would be beneficial, but it is not essential. Ideally you will have some experience measuring and improving the customer experience and have a good understanding of the charity sector or not-for-profit.

If the above sounds like you and you are keen to step up to a new challenge, then please send your CV to Kaya Sielachowska at Resources Group:

About Resources Group

With over twenty-five years’ experience in the business and offices in London and Sydney, no one has better knowledge of the MR and Insights job market than Resources Group. Our consultants take the time to understand your career aims and are dedicated to providing impartial advice and finding you the best career move, with access to an unrivalled range of opportunities with top employers in the sector.

Contact Details:
Tel: 020 7242 6321
Contact: Kaya Sielachowska

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