Senior Client Manager – Consumer Trends & Intelligence
$90,000 - $100,000 + super + commission
We live in a time where the world seems to spin ever faster. Consumer trends evolve rapidly with products, ideas and innovations jumping geographies, sectors and demographics at lightening pace. Our client, a highly regarded information and intelligence consultancy, has built its success on helping FMCG businesses understand these ever-changing consumer realities.
It has long been known that FMCG manufactures and their retail channels operate within some of the most competitive of commercial environments, where there is a constant strive for innovation, cut through and growth. For them knowledge is king and speed in understanding is queen.
This consultancy remains at the forefront of trends reporting and is the pulse the market wants its finger on, by undertaking non-stop global research and analysis to write impactful, concise reports that big businesses find invaluable for their business planning.
They are currently looking to hire a Senior Client Manager to manage a key portfolio of FMCG manufactures and retailers. Leading a team of three Client Managers, your role is to ensure that the client gets the most from the reports and consultancy services they purchase, with high levels of client satisfaction being the end game. Satisfaction leads to renewed subscriptions and a primary driver of this is understanding. Leading from the front, you will work with your team to get to know your client’s businesses and the challenges they face. Powered with this understanding you will leverage you strong sector know how to deliver game changing research and insights to your clients.
• A proven track record in client and account management and a natural ability to build relationships with people at all levels.
• 4 plus years’ experience within information, intelligence, research or category insights gained either agency or clientside
• An in-depth understanding of the FMCG sector
• Fantastic communication skills and ability to lead a team
• A persuasive manner
• A commercial outlook
With a strong package and excellent commission scheme on offer this is a role with ample scope and opportunity. To apply or learn more please contact Rowan Haylett on email@example.com