Consultant – Voice of the Customer Research
$100,000 - $120,000 + Super
* Digital Insights * Consumer Research * Real time data * Technology – Make the role your own.
This digital customer experience agency is expert at finding new ways to connect with their client’s and consumers in a world pinned to the constant evolution of technology.
Their tool captures customers view and thoughts in real time – putting their clients ahead of the competition.
As well as end clients (FMCG, Banking, Sports, Entertainment) they partner with a wide range of research agencies to help them bring engaging and interactive data collections.
The role: Consultant / Account Manager
Partnering closely with the two Australian partners this role will see being involved in all elements of driving business success; from client account management, strategy development, insight generation, and input into business development. You will have a stay in the business and an opportunity to progress to top management very quickly!
This role is client facing (working a couple of days on-site with clients when needed) and your prior experience in an insights / research agency will see you being able to help your client ask right questions and get the critical answers needed to make informed decisions.
• Ideally you will have c6 years’ experience in the research, customer engagement or online technology space and will be experience in using technology and data to drive clients success
• Exceptional excel knowledge required (SPSS and confirmit is desirable)
• You will have strong technical skills but will also enjoy being client facing and leading accounts – you may be looking to step up into a role that will further your business development skills
• You will enjoy consulting and providing your clients with impactful insights
• You will be excited about the opportunity to join a team that puts their clients and innovation at the forefront of everything they do – they are looking for out of the box thinkers!
• An interest in technology and a confidence in data is of key importance
Flexible working structure. Fun culture. Excellent career progression. International business. Local and international clients. Open planned office.
If you are looking for a change of pace and want to join a business that is growing, then please send your CV to firstname.lastname@example.org or call me on 02 8258 1120.