Senior Research Director – Melbourne – Financial Services, Retailers, FMCG

Senior Research Director – Financial Services, Retailers, FMCG
Employee & Customer Engagement Research Specialists
$120,000-$150,000 plus bonus

Employee & Customer Satisfaction / Dashboard Reporting / Consulting Role that requires excellent client management experience

High-profile role at a highly regarded research consultancy that partner with their clients to inspire change and drive organisational performance. They research employee and customer engagement, providing highly valuable insight into leadership, culture and customer experience. Their clients value them for their industry knowledge and their ability to turn research results into actionable strategy. This particular role is for a senior quant researcher to manage & grow valuable client relationships with the financial services, retail and FMCG space.

As a senior member of the team you will also be expected to take ownership of business development for your area of the business. This will be through nurturing existing relationships and following up leads passed on by the sales team with knowledge based pitches.

You will have the luxury of working with a highly sophisticated IT platform that allows for streamlined survey data collection and dashboard reporting. Respondent databases will widely be provided by client organisations and you will have an operational team to support you in overall research project delivery. You will manage a small team and will be expected to inspire, motivate and educate.

To apply for this role, you must have the following experience:

• Experience working in a management consultancy, data collection or full service market research agency. An understanding of quantitative data collection is also a must.
• Ideally you will have experience working with clients from the Financial Services, Retail or FMCG sectors. You will still be considered if you have not worked in this industry however must be able to demonstrate a passion for the space
• Excellent client management experience. Be able to take ownerships of client relationships. Show passion, gravitas and expertise in all areas of client contact.
• Team management experience would be highly beneficial

This is an opportunity for a real thought leader. You will be joining a supportive, ambitious and well respected business. They are offering a flexible environment and a competitive bonus scheme.

If you’re interested to hear more, please send your CV to Zoe Crouch at Resources Group: or call 02 9258 1121.

Contact Details:
Tel: +61 02 9258 1121
Contact: Zoe Crouch

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