Field Operations Manager – The North – successful research agency!
£38,000 - £45,000
A rare and exciting opportunity in the North of England for a driven, confident and ambitious candidate to head up the fieldwork operations of a successful market research agency!
Key responsibilities in this position will include developing and implementing KPIs, recommending and then implementing system improvements, quality assurance, recruitment and ultimately achieving productivity growth and cost savings. As well as overseeing the call centre and directly managing supervisors you will be responsible for ensuring the smooth workflow between fieldwork, data processing and research.
To qualify for this opportunity, you will be a natural leader with excellent organisational and interpersonal skills. You will possess the ability to be both an authoritative and approachable manager with the ability to motivate both yourself and a team of less experienced professionals. Ideally you will have a background managing field operations within a market research agency, though more general experience heading up call centres etc. will be considered.
In return for your skills and experience you will receive an excellent starting salary and the opportunity to take on a challenging but rewarding senior role within an agency with an outstanding industry reputation!
To find out more please send your CV to Cate Biles at Resources Group – firstname.lastname@example.org.