Senior Market Research Manager – Technology, Trends & CX

Senior Market Research Manager – Technology, Trends & CX
Sydney, $90,000 - $110,000 + super

The business and opportunity:

This highly regarded market research agency works hard to make complex market information straightforward for their clients. They deliver meaningful insight, outcome-focused and easy to embed and action.

Key to their success is their superior sector and business knowledge and they have expertise across E-Commerce, Technology, CX, Financial Services and Thought Leadership

They see research as a tool to arm their clients with market and customer understanding enabling them to differentiate themselves from their competition and to deliver game-changing brands, products, and customer experiences.

Key responsibilities:

• Manage key client relationships and build rapport
• Immerse yourself in client business to understand their needs
• Design multidisciplinary research briefs
• Analyse quantitative data sets to pull out the commercial story
• Communicate strategic insights in influential ways
• Spot opportunities to help clients in new ways
• Mentor junior team members through knowledge sharing and leadership qualities
• Build your expertise in quantitative research methods, services and CX research

Candidate requirements:

• Prior experience at another leading commercial research agency
• A strong quantitative research tool kit, with any qual being a bonus
• A naturally collaborative team player
• A very analytical, critical, strategic mind
• A keen interest in the Australian business environment and today’s common challenges and opportunities
• Strong client relationship skills
• Passionate about innovation in the market research industry

The culture:

• Mid-sized, robust agency with a well-established reputation
• Very welcoming, fun, generous, proud team
• A very balanced culture with low staff turnover
• Flexible & balanced agency working culture
• Additional holiday, training and perks

Interested? Please send your CV to or call Gemma on +61 (0) 452417265 for a confidential discussion about this role and related opportunities.

Contact Details:
Tel: +61452417265
Contact: Gemma Lewis

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