If you understand how retail and FMCG businesses operate, enjoy bringing structure to complex projects, and have a sharp eye for detail, this could be a really interesting next move.
Join a leading global insights business working with major retailers and FMCG manufacturers across Australia.
As part of the APAC operations team, you'll play a key role in delivering large-scale syndicated benchmarking programs that help retailers and suppliers understand performance and strengthen their commercial relationships.

The Opportunity
This is a hands-on program management role where you'll take ownership of the operational delivery of multiple research programs.
A key part of the role is understanding how retailer and supplier organisations are structured, ensuring the right businesses, teams and individuals are represented and that participation and data quality remain strong throughout.

Day-to-day, you'll be:

• Coordinating survey setup, testing, fieldwork and program delivery
• Managing participant databases, contact lists and retailer/supplier structures
• Ensuring surveys reach the right people across different organisations, functions and categories
• Monitoring participation and following up to maintain strong program coverage
• Coordinating qualitative recruitment and interviews where required
• Reviewing data and reporting outputs before release
• Managing participant queries and access to online reporting platforms
• Working closely with client teams and international operations colleagues
• Identifying opportunities to improve processes and make delivery more efficient

You'll enjoy this role if you're naturally organised, comfortable juggling multiple priorities and good at spotting and resolving issues before they become problems.

About You
You don't necessarily need to come directly from market research.
Your experience could come from areas such as:

• FMCG, grocery or retail
• Category management or category analytics
• Buying, merchandising or range planning
• Trade marketing or customer marketing
• National account or commercial support
• Retail, supplier, supply chain or demand planning
• Research operations, fieldwork or syndicated research
• Data, reporting or program coordination

You'll bring:

• A strong understanding of how retailers and FMCG suppliers operate and are structured
• Strong Excel skills, including Pivot Tables and VLOOKUP/XLOOKUP
• Confidence working with complex data, databases and reporting outputs
• Excellent organisation and the ability to manage competing priorities
• Strong attention to detail and a focus on accuracy
• A practical, solutions-focused approach to problem solving
• Strong communication skills and confidence working with a broad range of stakeholders

Experience within grocery, FMCG, retail, syndicated research or shopper insights would be particularly valuable.

Why Join?
This is an opportunity to bring your commercial or operational experience into a global insights environment and take real ownership of complex, high-profile programs.
You'll work with leading retailers and manufacturers, collaborate with teams across different markets, and have the chance to improve processes, shape ways of working and become a trusted operational expert within the business.

Send your CV to Jennifer at Resources Group:
jbesanvalle@resourcesgroup.com

About Resources Group
We are the Leading Global Talent Agency for Insights, Analytics & Data Strategy. Our consultants take the time to truly understand your career aims and are dedicated to providing tailored, impartial advice to find you the very best career move. We have access to an unrivalled and exclusive range of job opportunities with trailblazing agencies and blue-chips across Australia, NZ and APAC.
Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients on the basis of merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.