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Director - Research, Strategy and Behaviour Change

Job description

Independently owned, award-winning, and hugely respected, our client is a Research and Insights consultancy at the forefront of Behavioural Science. 
Their mission is to solve complex real-world problems by understanding the unconscious influences that impact decision-making and de-coding human behaviour. 
By combining behavioural science with qualitative and quantitative research, tailored consulting, and design thinking – they deliver practicable, tangible, and implementable interventions, frameworks, and behavioural nudges that shape positive change for government departments, social organisations, NGOs, charities, and global commercial brands.
Exceptionally varied, the work Is always interesting; all projects are bespoke solutions led to solving complex challenges alike: 
  • Reducing bullying within professional workplaces through empathy
  • Encouraging community groups to plant more trees
  • Using EDM to help millennials save and improve financial literacy
  • Stopping illegal curbside dumping
  • Empowering teenagers to make informed decisions about alcohol and drugs
  • Guiding the development of a new vegan chocolate bar
  • Reducing sexual harassment on public transport through communications
  • Encouraging Australia’s to drink more tap water 
  • Help communities be better prepared for bushfires 
The role: Director – Research, Strategy and Behaviour change
 It’s an exciting time to be joining the business, with uncapped room for growth, a seat at the leadership table and the opportunity to work in partnership with like-minded individuals and learn from experts in the industry. 
As an experienced all-rounder and senior within the business, you’ll be influential in winning, designing, delivering, and leading key strategic client accounts. We’re looking for an intelligent, thoughtful, and curious individual to help translate the complexities of data and help commercial, NGO and government clients achieve their goals through a better understanding of human behaviour. 
Everyone within the business is hands-on with all elements of the research cycle and isn’t afraid to get their hands dirty in addition to a core focus on: 
  • Cultivating deep, trusted client & stakeholder relationships 
  • Writing compelling proposals that win briefs and govt tenders. 
  • P&L accountability 
  • Leading a constant stream of diverse ad-hoc social & commercial projects  
  • Design quant behavioural-led research methodologies 
  • Delivering engaging presentations to clients 
  • Test and evaluate ideas 
  • Translate complex information into reports that bring insights to life 
  • Mentoring and inspiring a small team, investing in their growth and development  
Agency culture: 
 Recognised as true thought leaders within Behavioural Science, their elite team comprises experts from various backgrounds – organisational psychology, behavioural economics, neuroscience, management consulting, and market research. They’ve cultivated a brilliant corporate culture grounded in excellence, trust, and empathy. 
They offer the best of both worlds – a boutique culture with an international footprint with offices across the APAC region, Europe, and America with benefits of scale to match. 
We’d love to hear from individuals with strong research, insights and consulting profiles, with demonstrated experience in behavioural science and academic qualifications in a psychology, science or human behaviour discipline. 
This a rare role that will stretch your intellectual curiosity, and it’s essential that you have the following:  
  • Senior-level experience in research, insights, consulting, and designing behavioural interventions 
  • High HQ and integrity 
  • Experience delivering large projects end-to-end 
  • Comfortable grappling with a high degree of ambiguity 
  • Intellectually sharp and able to translate academic concepts into behavioural nudges 
  • Able to deliver to juggle projects without letting quality slip! 
  • Well-connected in the industry with strong client partnerships & commercial acumen across industries 
  • Able to digest academic literature and complex theories into commercial acumen 
  • Have a wide toolbox of qualitative/quantitative and behavioural science methodologies - nudging, framing, heuristics, RCTs, ethnography, rational choice, scarcity, focus groups, IDIs, workshops, ethnography, intercepts, and observations.   
If interested, please send your CV to Emily Moser at or call me at +61 449 172 882 for additional information.
Resources Group’s Diversity and Equality Policy determines that we submit applicants to our clients based on merit and ability, regardless of race, colour, age, disability, family responsibilities, gender, marital status, nationality, religious or political views or affiliations, sexual orientation or socio-economic background.